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Lead City University , Ibadan & Career Forte, Lagos The LCU Post Graduate Diploma In Customer Service Management Classes in Lagos & Ibadan Part of the CAREER.NEXT* roll out, the PGD Customer Service Management provides an opportunity for students to learn customer service concepts and skills. Graduates of this programme will be assisted to accelerate career growth, increase their productivity and also build strong commitment and attitudes to meeting customer needs. Customers service skills don't come naturally but they can be learned and with practice they can mastered. Student Profile Graduates of all disciplines who may be working or about to start work looking to acquire and develop strategic and operational customer service skills. Qualifications Recognized university degree, HND or equivalent professional qualifications at acceptable levels. Matured students working in customer/ client service environments will be considered. Programme Length 9 calendar months (approx. 96 student contact hours). Saturday 10.00a.m. - 4.00p.m. Delivery Format A mix of tradition lectures, workshops, round- Table with industry practitioners, practicum, Project work and webinars. A modular structure allows for flexible student attendance scheduling. Registration Application forms are obtainable on payment Of N 11,000 (eleven thousand naira only) By bank draft (payable to Career Forte limited) at Lead City University , Ibadan , Career forte Lagos and Spring bank plc (selected branches). For enquiries and further information contact:
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Or 7921414 or send your email address by SMS to 08033020823 *Career. Next is a career advancement initiative of LCU in collaboration with career forte. CAREER NEXT will feature some 30+people skills workshops and short courses available to LCU students and the general public.
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Diploma In Customer Service
